Frequently Asked Questions

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Commonly Asked Questions

Q. Where can I download policies?
You can download sample policies here to review.
Q. Are you a member of National Association of Professional Background Screeners (NAPBS)?
Protect My Ministry are accredited with the National Association of Professional Background Screeners (NAPBS). This accreditation acknowledges our commitment...
Q. Will I receive a credit once I cancel my account?
All background screening services are final once you’ve completed the background screening request. At times, we will provide credits...
Q. What do I do if I want to cancel my account?
Unfortunately, we do not provide a way for you to cancel your account online. Please contact Client Services at...
Q. Why are there additional fees with some employment and education searches?
Most larger businesses or universities outsource their employment or student records. The fees these vendors charge are passed along...

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Here's what others are saying about Protect My Ministry

What I like most about Protect My Ministry is the format of the background reports; the information is laid out in a way that is easy to read and understand. Also, the turnaround time for getting reports back is very fast.

Dr. Fred Adams, The Rock Church And World Outreach Center

If we have a problem, Protect My Ministry customer service is always available to offer their assistance.

Denise Theiss, PHR, Hickory Grove Baptist Church

Ministry Mobilizer saves time for our servants and simplifies our screening process.

Gordon Johnson, Calvary Chapel Modesto

Ministry Mobilizer gives us faster access to background information and has allowed us to speed up the hiring process. We enjoy quick response, accurate information, and like the price structure.

Marlene Haddock, First Baptist Church

With over 20 years of law enforcement experience I can attest to the fact that the strongest predictor of future criminal behavior is a person’s criminal history. As the manager of campus safety at Idlewild Baptist Church I depend on Protect My Ministry to provide a thorough assessment of every criminal history background check we request. For more than 3 years Protect My Ministry has been faithful to this task with timely, accurate and reliable service.

Rich Walker, Idlewild Baptist Church

We have benefited from knowing that we are not exposing the communities we work with or ourselves to unnecessary risk. We continue to have a perfect record in that we have never had a serious incident with a trip participant causing harm or acting inappropriately with any community member or fellow team member - thank goodness!

Hope Livingston, Living Water International

Online is saving us a large amount of time now. The results are more in depth than before, customer service is excellent.

Susan Tennyson, Prestonwood Baptist Church